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Quality Assurance Assistant Manager (Day Shift)
Blizzard Entertainment is seeking an experienced quality assurance professional with demonstrated organizational, leadership, and supervisory abilities to manage a QA team.
The QA assistant manager assists the manager in the day-to-day operation of Blizzard Entertainment’s QA department and ensures that the team is prepared to meet the testing demands created by our application and web development teams.
Responsibilities:
- Work with Blizzard Entertainment's executive, development, international, and QA teams.
- Efficiently allocate available resources so that QA teams are sufficiently staffed to test multiple products simultaneously.
- Follow the progress of each product through QA and assist QA staff with any aspect of the QA cycle as needed.
- Mentor QA personnel to facilitate their growth within the department and company infrastructure – provide coaching, counseling, and disciplining as necessary.
- Interview, test, hire, and train full-time and temporary QA personnel.
- Assist in the generation and implementation of procedures for more effective and efficient testing of company products.
- Track employee attendance and verify timesheets for accuracy.
- Contribute to a positive work environment.
- Handle other duties as assigned.
Requirements:
- Lead, supervisory, or managerial experience in a software QA environment
- Ability to guide the QA staff through a full product life cycle
- 5+ years in the game industry or software industry
- A college degree or equivalent management experience
- Large team management skills
- Above-average knowledge of all standard industry software packages
- Ability to motivate people, instill accountability, and achieve results
- Strong oral and written communication skills
- Impeccable organizational and time-management skills
- A finely-honed attention to detail
- Absolute passion for games
Pluses:
- C++ coding experience
- Sarbanes-Oxley compliance experience
No follow-up calls or emails, please. This is a full-time position in Irvine, California; part-time positions are not available at this time.
To apply, please send a cover letter, resume, and salary history to resumes@blizzard.com.
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