Design Director, Battle.net

Blizzard Entertainment is currently looking for a design director to join the team working on Battle.net, the online gaming service used by players of our Warcraft real-time strategy, StarCraft, and Diablo games. The advent of eSports has made Battle.net more important than ever in providing a service to match players, both individually and in groups, with opponents of the appropriate skill level. In addition to focusing on optimizing our matchmaking functionality, the design director will help grow Battle.net into a more dynamic, interactive service for our online community.

Responsibilities

• Define and optimize the user experience for Battle.net through a comprehensive model for user interaction.
• Create conceptual wireframes, user flow diagrams, and high-fidelity prototypes to solidify design direction and plans.
• Design and deliver advanced features to enable new gaming experiences, improve content delivery, and enhance community features.
• Collaborate with interaction designers, usability engineers, graphic designers, and developers to design and optimize the user interface, information architecture, and interaction design for Battle.net.
• Manage the development of an active and growing Battle.net community through innovative web technologies and user-centered design techniques.
• Discover the needs of Battle.net users and find ways to enhance their experience.

• 8+ years experience in web design and information architecture
• Advanced degree in information science, information design, human-computer interaction, cognitive psychology, human factors, or a related field
• Extensive experience in simplifying complex workflows in a web-based gaming and community application
• Deep understanding of user objectives, user scenarios, key product strategy, point of differentiation, usability principles, web applications framework, and the development of a product road map
• Expert understanding of methods for designing easy-to-use interfaces, including user and task analysis, information architecture, interface design, heuristic evaluation, and usability testing
• Strong communication, analytical, and interpersonal skills working within cross-functional teams
• Strong passion for creating world-class player experiences on the web

• Passion for games
• Extensive experience playing Blizzard Entertainment games online
• Familiarity with a wide variety of online communities

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