Forum Moderator - World of Warcraft
Blizzard Entertainment seeks an organized, energetic, and highly self-motivated forum moderator for World of Warcraft. This person will assist the community team in moderating the World of Warcraft forums by enforcing the forum code of conduct.
An ideal candidate would be self-motivated, conscientious, and detail-oriented, with excellent spoken and written communication skills. This person would be able to offer consistently attentive, high-quality customer service in a fast-paced environment. He or she also would be very familiar with the massively multiplayer online game genre and game forum dynamics.
Responsibilities:
- Proactively moderating the World of Warcraft forums
- Answering customer emails and responding to reported posts
- Writing detailed reports of daily activities and occurrences
- Other responsibilities as assigned
Requirements:
- At least one year of experience working with an online community
- Strong written and spoken communication skills combined with a passion for gaming
- Strong customer-service skills and a professional attitude
- Strong time-management and organization skills
- Proficiency with Microsoft Office
Pluses:
- In-depth knowledge of World of Warcraft
Please send a cover letter, resume, and salary history to resumes@blizzard.com.
Basic Tips for Resume/Demo Submission
No calls or follow-up emails, please. This is a full-time position in Irvine, California.
